FAQ Nursery

  • We like to use a range of backgrounds so that you have a choice. One of these will usually be themed, such as for Christmas, Easter or Graduation. We then also offer a more neutral backdrop as well. 
    We try not to use the same backgrounds for the same nursery twice in a row to ensure that you have a variety of images year on year. 

  • We do provide a cap and gown if we are taking your child's graduation images but if your nursery has their own in their own colours, you are more than welcome to use this instead. 

  • Yes our nursery photographers all hold a current DBS certificate.

  • As we do all of our printing in house, your images should be printed and delivered back to the nursery within 48 hours ready for purchase.

  • To purchase your images, you will need to pay for your images online.

  • Please refer to the price guide that you were given from your nursery. If you need another copy, please ask either the nursery or ourselves and we can get another one to you.

  • Packs are only available as described in the price list. They are unable to be mixed. 

  • Please contact the studio first to check if we still have your images, but this should be possible.

  • If you are a nursery owner/ manager and would like some more information, we would be more than welcome to come in for an informal chat to discuss booking us. If you are a parent and like the look of what we do, please speak to your nursery setting regarding booking us.

FAQ Schools

  • Yes our school photographers all hold a current DBS certificate.

  • Please visit https://zigzagphotography.maxlab.store/ to make your order

  • Please refer to the price guide that you were given from your school. If you need another copy, please contact us and we can get another one to you. We have several packages available for individual school images and 3 options for class photos. 

  • Please refer to the order by date on your proof card. If you are unsure please contact us on 0116 2700995. For orders placed after this date, you will be charged for home delivery.

  • Digital images will be sent within 14 days. Please also check your junk folders.

  • All orders will be sent back to the school if they are ordered by the cut off date. After the cut off date they will be sent to your home address. Please allow up to 3 weeks for orders. After this time, please contact us if you haven't received your order.

  • Please contact us on 0116 2700995 so that we can check if we still have them.

  • No, digital copies are available for individual photo's only. Please refer to the price guide given to see what your options are.